Troubleshooting:I bought office 2013 with my new dell. I down loaded office in april. Now I am trying use it and it will not work Error

I bought office 2013 with my new dell. I down loaded office in april. Now I am trying use it and it will not work

now that I have a reason to use office it does not work.
when I try to do any thing the flagged message that excel has quit working trying to find a solution then shut down program

Keys to the Problem I bought office 2013 with my new dell. I down loaded office in april. Now I am trying use it and it will not work

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A number of people have reported similar problems.
I think the problem is caused by an add-in, but no-one has yet indicated which add-in it is.
 
First see if it happens in Safe Mode.  Hold down the Ctrl key while launching Excel.
a) If it doesn't happen then the problem is caused by some add-in or a workbook that is loaded on startup.  Disable all add-ins ( File > Options > Add-Ins ). 
Move any files from your XLSTART folders.
- They vary according to username, Excel version and Windows version.
- From the immediate window of the VB editor you can find those folders by:
 - ?Application.StartupPath
 - ?Application.Path     ' and then add \XLSTART to the result
 - ?Application.AltStartupPath  ' corresponds to File > Options > Advanced > General > At startup, open all files in
 
You can then add things you need back in one at a time, restarting Excel and so discover which is causing the problem.  When you discover the culprit, PLEASE come back here and tell us so we can help others
more quickly.
 
b) If it still happens in Safe Mode, try doing a repair from Control Panel > Programs and Features > Microsoft Office.
 
c) If it still happens after that,
Start button > Event Viewer (in the search box) > Windows Logs > Application > Look down the list for an Error : Application Error.
The faulting module name will give some clues as to what is crashing
Copy the information about the error and post it here.

Run CHKDSK

• Go to the Start button.
• In the Search box, type "cmd" (without quotes) and press Enter.
• At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
• Restart your computer.

Recommended Method to Fix the Problem: I bought office 2013 with my new dell. I down loaded office in april. Now I am trying use it and it will not work:

 

 

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