Solution to Error: Can not install update KB 2840628

Can not install update KB 2840628

Original title: problems with KB2840628
 
Hello,

I wrote at length about my problems with some .NET framework updates at http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/net-framework-update-problem/6f1f458d-18d8-4be9-8ac5-c53aa7dd2279?page=1

Now the problem returned with the update KB2840628.
When I try to install it, my laptop shuts down.
It also shut down when I tried to run .NET repair tool.
I know from other sites that there are numerous other issues with this update.
What should I do?

Anwsers to the Problem Can not install update KB 2840628

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Hi Monika,
 
·         Have you tried downloading the updates manually from the download Center website and then try to install them?
·         Does the computer restart before or after installing the update?
 
You may face this issue if prerequisite update are not installed.
Follow these methods and check if it helps:
 
Method 1:
I would suggest you to install the prerequisite update from this KB article and check if it helps.
To install this update, you must have Windows Installer 3.1 or a later version installed on the computer.
http://support.microsoft.com/kb/2840628/en-us
 
Method 2:
Also try installing the update manually by downloading it on the computer and check if it helps.
If it doesn’t help install the update manually in
Clean Boot mode and check if it installs.
By setting your system in clean boot state helps in identifying if any third party
applications or startup items are causing the issue.
http://search.microsoft.com/en-in/DownloadResults.aspx?q=KB2840628
Note: After clean boot troubleshooting step, follow the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup
mode.
 
Method 3: Run the System Update Readiness Tool which might fix errors that occur when you use Windows Update.
System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008
http://support.microsoft.com/kb/947821/en-us
 
Hope this helps, if you need further assistance on Windows let us know we will be glad to help.

Manually editing the Windows registry

Caution: Unless you an advanced PC user, please do not edit the Windows registry manually.

Because of this risk, we highly recommend using a trusted registry cleaner such as SmartPCFixer Using a registry cleaner automates the process of finding invalid registry entries, missing file references (like the one causing your MACHINE_CHECK_EXCEPTION error), and broken links within the registry. A backup is automatically created before each scan, with the ability to undo any changes in a single click, protecting you against the possibility of PC damage. The best part is that repairing registry errors can also dramatically improve system speed and performance.

• Click the Start button.
• Type "command" in the search box... DO NOT hit ENTER yet!
• While holding CTRL-Shift on your keyboard, hit ENTER.
• You will be prompted with a permission dialog box.
• Click Yes.
• A black box will open with a blinking cursor.
• Type "regedit" and hit ENTER.
• In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
• From the File menu, choose Export.
• In the Save In list, select the folder where you want to save the Windows Operating System backup key.
• In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
• In the Export Range box, be sure that "Selected branch" is selected.
• Click Save.
• The file is then saved with a .reg file extension.
• You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

The next steps in manually editing your registry will not be discussed in this article due to the high risk of damaging your system. If you would like to learn more about manual registry editing, please see the links below.

Another Safe way to Fix the Problem: Can not install update KB 2840628:

How to Fix Can not install update KB 2840628 with SmartPCFixer?

1. You can Download Error Fixer here. Install it on your computer. When you open it, it will perform a scan.

2. After the scan is finished, you can see the errors and problems need to be repaired. Click Fix All.

3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been fixed. You can also use other functions in SmartPCFixer. Like dll downloading, windows updating and print spooler error repair.

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