Tuesday 13 September 2016

Cannot connect to Internet Explorer on my wireless laptop but still have internet access to other internet sites Tech Support

Cannot connect to Internet Explorer on my wireless laptop but still have internet access to other internet sites

Split from: http://social.answers.microsoft.com/Forums/en-US/vistanetworking/thread/b0cc20e7-bef4-4082-acac-ff15338f5918
Hi Brian.
I have the same problem as Smitchell2010.
I can not connect to Internet Explorer on my wireless laptop but still have internet access to other internet sites.
Ive been trying to solve this problem for days i have square eyes hahaha! Please help me sort this
its driving me crazy!!!!!!!!!! My laptop says my DNS not responding and is none exsistant (im with vodafone dongle wireless)
           Many many mant thanks in advance.
                                Selina4242.

Selina Longthorn

Solutions to the Problem Cannot connect to Internet Explorer on my wireless laptop but still have internet access to other internet sites

Download Error Fixer (Free)

To determine whether the issue is caused by an add-on, run Internet Explorer in "No Add-Ons" mode.
To do this, follow these steps:
Click Start, and then type Internet Explorer in the Start Search box.Click Internet Explorer (No Add-Ons).
Internet Explorer opens without add-ons, toolbars, or plug-ins.
Test Internet Explorer to verify that it works correctly.

If no issues occur, the problem is caused by one of the add-ons that typically load together with Internet Explorer.
In this case, use the Manage Add-ons tool in Internet Explorer to individually disable each add-on to determine which add-on is causing issues.
To do this, follow these steps:
Open Internet Explorer 8.Click Tools, and then click Manage Add-ons.On the Show drop-down menu, select All add-ons to display all add-ons that are installed on the computer.
For each item in this list, select the add-on, and then click Disable in the Information window.
When you have disabled all the items in this list, click OK.Exit and then restart Internet Explorer.If issues do not reoccur, repeat steps 1 through 3.
Click Enable for a single add-on.
Repeat steps 6 through 8 until you determine which add-on causes errors to occur.
Hope this helps!

Cody C
Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

Manually editing the Windows registry

Manually editing the Windows registry to remove invalid MACHINE_CHECK_EXCEPTION keys is not recommended unless you are PC service professional. Incorrectly editing your registry can stop your PC from functioning and create irreversible damage to your operating system. In fact, one misplaced comma can prevent your PC from booting entirely!


Caution: Unless you an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

To manually repair your Windows registry, first you need to create a backup by exporting a portion of the registry related to MACHINE_CHECK_EXCEPTION (eg. Windows Operating System):

  • Click the Start button.
  • Type "command" in the search box... DO NOT hit ENTER yet!
  • While holding CTRL-Shift on your keyboard, hit ENTER.
  • You will be prompted with a permission dialog box.
  • Click Yes.
  • A black box will open with a blinking cursor.
  • Type "regedit" and hit ENTER.
  • In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
  • From the File menu, choose Export.
  • In the Save In list, select the folder where you want to save the Windows Operating System backup key.
  • In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
  • In the Export Range box, be sure that "Selected branch" is selected.
  • Click Save.
  • The file is then saved with a .reg file extension.
  • You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

Another Safe way to Fix the Problem: Cannot connect to Internet Explorer on my wireless laptop but still have internet access to other internet sites:

How to Fix Cannot connect to Internet Explorer on my wireless laptop but still have internet access to other internet sites with SmartPCFixer?

1. You can Download SmartPCFixer here. Install it on your computer. When you open it, it will perform a scan.

2. After the scan is done, you can see the errors and problems which need to be fixed.

3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been removed.


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