Best System Error Solution: Troubleshoot:Back up disc for files. Stuck at 85% for 4 hours.

Back up disc for files. Stuck at 85% for 4 hours.

Original Title: Back up disc for files
I've started the back up programme which started quite quickly but has been stuck at 85% for 4 hours.

Keys to the Problem Back up disc for files. Stuck at 85% for 4 hours.

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Hi lynetian,

It appears that the backup is not in progress or has failed for some reason.
I would suggest you to stop the backup and restart the computer to start over the process.

Step 1: First, let`s check for any disk errors which might be one of the reasons for this to happen.
Refer to the below mentioned link on how to perform this check.
Check a drive for errors

Step 2: Place the computer in a clean boot state to perform backup.To help troubleshoot error messages and other issues, you can start Windows 7 by using a minimal set of drivers and startup programs.
This kind of
startup is known as a Clean Boot.
A clean boot helps eliminate software conflicts.
To do so, follow these steps.

a.       Click Start, type “msconfig.exe” (without quotes) in the Start Search box, and then press Enter to start the System Configuration Utility.
b.      On the General tab, click Selective Startup, and then click to clear the Load startup items check box.
c.       On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
Click OK, and then click Restart.

Note: Do not forget to put the computer back to Normal Startup once you are done.
Refer to the below mentioned article for more information.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

More information on Backup:
Back up your files
Back up and restore: frequently asked questions

Hope this helps!

Syed N – Microsoft Support
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To check for Windows updates

Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
If any updates are found, click Install updates. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

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